Technology can be confusing at times, but not nearly as confusing as dealing with IT support companies! The IT industry is filled with companies who want to nickel and dime you at every turn, make you buy blocks of service time in advance, bill you in one hour increments for a 5-minute issue, and conceal their tactics behind contract mumbo-jumbo and sneaky billing procedures.
We take a different approach. We are not just another vendor; we are a trusted partner to your organization. It may sound silly, but our motto is “just be cool”.
“Being cool” means we just take care of it for you, with minimal stress on your part. We have contracts that limit our liability and protect us from being taken advantage of, but in reality, when you partner with us, we take care of you. If your internet goes out, we deal with your ISP for you. If your printer is down, we work with the vendor to get it fixed for you. We work with you, not just for you. We want you to feel like we are your in-house IT, and every bit as committed to your success as you are. Because we are.